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Mobile Information Needs and Design

Researchers at UC San Diego conducted a diary study of 20 people’s mobile information needs over the course of two weeks (Sohn, Li et al 2008). At the end of the day their analysis shows us what users really need when their mobile and helps us design more effective mobile site profiles.

In their analysis, Sohn et al dissected 421 information needs and analyzed the heck out of them. But the most interesting findings are probably just the information needs themselves. They placed each need into one of 16 categories. The following categories occurred most frequently:

  1. Trivia (e.g. How did Bob Marley … Continue Reading