HeyCosmo…THEY push the buttons.

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Posted on 12th September 2008 by bernie in Products

Tired of pushing 2 for tech support or 3 to speak with a representative? HeyCosmo solves that by making the people who answer your calls push the buttons, not you.

It works like this. You log on to Facebook or HeyCosmo.com, select or create a question that you want to investigate (questions range from finding reservations for a type of restaurant to asking a bunch of friends which movie they want to watch). Then HeyCosmo calls all the relevant parties (your friends, the restaurant to reserve seats, etc.), makes them push 1 for The Hulk or 2 for Spiderman then sends you the response. WELL done guys!

One thing that the Facebook version lacks is the ability to pick up your friends’ phone numbers automatically. But I think that’s a Facebook API problem, not a HeyCosmo problem. Of course, if there were an application that merged contact phone numbers from another service (e.g. Yahoo, GMail or Outlook) and made it available to the Facebook HeyCosmo application, then that’s technically your information, thus giving HeyCosmo the right to use it.

Good job gentlemen! Keep up the awesome work!

Accordia: Visualize Contact Relationships

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Posted on 12th September 2008 by bernie in Products

Accordia is a search and visualization engine designed to help users find relationships between their clients more quickly.

If you look at the online demo you can see that the architects came up with some very interesting ways of displaying relationships. It looks similar to Digg’s Swarm, but instead of displaying votes, it displays relationships between people. So if two of your clients happen to work at the same company, a line is drawn between their two nodes on a chart area. If two clients are family members, then a very strong line is displayed between them.

Since the product just launched in September 9, though, there’s not a lot to find out from the website. For example, the site says that “Accordia can connect to most CRM systems” but it doesn’t mention exactly which ones. Nonetheless it’s an interesting way to look at relationships between people. If you’re a sales person who thrives on making those faint connections between your clients to get the extra credibility, Accordia’s for you.